UNITE EHR/EMR helps not just doctors, but other medical professionals by maintaining the records of history, observations, medications & procedures.

With the ever increasing pressure on the medical services, there is a need to infuse creativity with responsibility, a need to connect the dots.

This has inspired us to initiate the process of uniting the health care process knowing that it is a daunting task.

Following are the various ways UNITE EHR can be beneficial.

Full visibility of EMR - enabling patient centric care
Easy to capture key information with favorites & templates & aids easy claim submission

Doctors

UNITE EHR software helps doctors in running their practice efficiently by providing a robust & structured process. It eliminates the need to maintain and refer to paper records.

Our EHR/EMR software helps you to manage the clinic practice through workflow, proactive communication, task allocation and enables measurement of the activities executed by the workforce through self-governing metrics. This results in enhancing the overall customer satisfaction and enabling a happy workforce.

Full visibility of the appointments, patient queue for the day by various workflow status. Ability to get end of day revenue reports.

Comprehensive visibility of current & past patient records including Lab works, Radiology displayed date wise or SOAP view. Enables quality time with Patients, the information at finger tips enhances the trust with the patient & aid in diagnosis.

Ability to use 1 or many templates to fill SOAP & Prescriptions. Submit eRx. Copy from previous prescriptions, diagnosis & update. Choose from favorites.

Alert on Allergies. Integrated with ICD10 codes , easily searchable also aided with Google integration. Easy to create Diagnosis & drug favorites.

Specialty based case sheets can be maintained. Confidential notes of the patients can be recorded. Visit reports, Diagnosis report can be automatically emailed to patient.

Advice procedures, investigations based on the insurance cover of the patient. Doctors has visibility of pricing info. Advice front desk on VAT applicability.

Attach pictures of the investigation, previous hospital records & prescriptions.

Schedule the next follow-up, the front desk can follow-up and finalize the date / time.

At the end of consultation & billing – all data required for insurance is ready to be posted for revenue cycle mgmt.

Saves Time & Cost
Enabling better diagnosis & trust

Full visibility of the patient queue.
Saves time & relieves pressure of filing patient records
Doing all tasks ontime, more time assisting the patient.

Nurses

UNITE EHR/EMR helps nurses in providing a seamless workflow which allows them to manage their tasks & perform with higher efficiency. Removing the transaction record maintenance from them enables them to provide a patient centric care & show empathy to the suffering patients.

The periodic task reminders make the follow up, collecting samples & dispatching them for test results extremely easy. It gives them opportunity for a proactive communication with doctors as well as patients.

Be able to see the patient queue by doctor with clear workflow status. A nurse can be associated to one or many doctors.

Highlight Allergies, capture vitals depending on specialty, ability to enter multiple vitals for one encounter.

Ability to add notes & relevant information into the EMR . Easy data capture by use of pre-defined templates. Aid doctor to keep the EMR complete & comprehensive

Ability to view, print the prescription, test results, radiology results & medical records.

Nurse can administer injection / relevant procedures & move the patient to billing.

Be able to initiate for e-Authorization / pre-approvals based on insurance requirements. Manage eAuthorization submission / re-submission.

Patient appointments can be scheduled for Nurses separately.

Interact with doctor through Unite

Saves time & relieves pressure of filing patient records

Doing all tasks ontime, more time assisting the patient.

Enables to handle multiple patients across multiple doctors
Full view of the doctors appointment
Reduce “No Show” through reminder workflow

Front Desk

The front desk personnel are able to quickly handle multiple patients at the same time – as it is easy to locate information.

Our EHR/EMR software helps in handling the queries from the patients easily & improves the efficiency of the patient handling.

Easy to register patients via Emirates ID, update patient insurance details inclusive of top up cards. Search patients by name, phone number, patient identification number.

No missed appointments / wrong appointment entries, Easy to take new patients with just name and Phone number. Ability to view previous & future appointments.

Visibility of appointments / queue across doctors. Count of patients in each workflow status. Easy to book & reschedule appointments across doctors.

Alerts for patient over due collection if any – thereby patient can be reminded before they come for appointment.

Automatic SMS reminders for appointment booking & reconfirmation.

Ability to view, print the prescription

Patient appointment re-confirmation workflow to avoid no-show.

Ability to raise invoice & pre-authorization flow.

Enables to handle multiple patients queries

Easy to do billing, Easy to search for patient records info.

Enables to handle multiple patients queries
Easy to do billing, Easy to search for patient records info.
Ability to manage "Advance" / "Over Due"

Billing

The Billing personnel can quickly generate bills with accurate pricing & be able to collect advance or collect the dues from the patient. The system's ability to clearly distinguish Cash and Insurance invoice enables to prepare data for insurance submissions as well.

Raise invoice, automatically generates cash invoice / insurance invoice (primary & top up). Partially collect invoice amounts & move excess/shortfall to advance/overdue.

Alerts for patient over due collection if any. Ability to collect using different payment methods like – cash / card / cheque etc.

Ability to add billable line items in addition to what has been entered by the doctor. Create additional invoices for specific visit. Change / update insurance at the time of invoicing

Ability to override VAT, do refund for specific line items.

Ability to do advance / refunds, ability to collect full / partial

Ability to consume from Advance to pay for the invoice.

Daily collection reports to close the end of the day operations.

Enables to handle multiple patients queries
Easy to do billing, Easy to search for patient records info.
Ability to manage "Advance" / "Over Due"

Less rejections due to quality data submission.
Easy to track end to end of the RCM flow

RCM

The RCM team has end to end visibility of the claims & can easily manage the end to end of claims mgmt. The aging , top 10 and bottom 10 payers can be easily tracked. Ensure there is less rejection as the quality of data submitted is validated for its completeness.

eClaims submission to DHPO, Automatic Remittance Sync, Re-Submission, Bank Receipts & Reconciliation is all handled through Unite.

Stops the submission of erroneous records based on DHPO validations, lowering rejection of claims & cycle times. Eg. Diabetes specific errors / test results mandatory entries / ICD Codes validation / CPT etc.

Ability to submit / track insurance submission directly to DHPO in one click across insurances. Automatic generation of XML based on file naming conventions / monthly grouping as stipulated by respective receiver.

The EMR workflow ensures that data is collected for seamless submission. Attachment of supporting documents is possible

eAuthorization submission through the workflow

Track Remittances & be able to apply for re-submission via internal complaints / correction providing supporting documents / reasons for re-submission.

One page view of all submissions, remittances – drill down to the level of ICD / CPT Codes. End to End visibility of the claim status including error messages from DHPO.

Excel import / export of pricelist based on CPT Codes across insurance.

Less rejections due to quality data submission.
Easy to track end to end of the RCM flow

Reduces redundant work, comprehensive reporting
Less claims rejection, accurate billing.

Accounts

The accounts maintenance for a medical facility is a tedious process. UNITE EHR helps in streamlining accounts process, ensuring that there are no lost transactions and the information/ billing is accurate. More importantly, UNITE helps in automating the process of filing insurance claims with a better information transparency.

UNITE practice management system provides with a universal invoice format, which standardizes the billing process which prevents revenue loss. It makes daily tallying of collection, and account maintenance much easier than before.

Ability to do bank receipts against RA XML(s). Reconcile invoices & account insurance losses.

Quick & accurate Financial Statements. Easy Accounts Receivable follow-up. Outstanding reports / Aging reports

Ability to configure chart of accounts for clinics. Default comprehensive COA is available.

Generate multiple MIS reports ,daily collections.

Reduces redundant work, comprehensive reporting
Less claims rejection, accurate billing.

Increases data quality
Easy to add more tests & also followup on external labs

Laboratory

Investigative diagnosis requires the clinics to keep adding tests. Unite EHR/EMR software is configurable & easy to setup. The workflow that is put in place enables the Lab technician to easily track the progress & enter the test results easily. The process enables the laboratory to also apply for JCA accreditation.

Configurable Investigations master setup & range of values based on gender & age. Unite comes preloaded with master data setup of t commonly used investigations

Generation of Barcode for specimen identification, search based on bar code, phone, patient. Complete device integration with the lab equipment's for seamless data exchange.

Enable test results for eClaims submission, Configurable conversions based on eClaims / DHPO specifications

Comprehensive dashboard & configurable workflow including Pathologist authorization of Lab Reports

Test consolidated reports, individual reports, TAT reports can be extracted, Test reports can be sent by email to patients.

Automated alerts during entry to ensure data quality ex. Instant range abnormality alerts.

Can be used as an independent LIS.

Also has full visiblity on what tests have been invoiced

Increases data quality
Easy to add more tests & also followup on external labs

Minimal infrastructure with higher efficiency
Easy and streamline access control

Administrators

Unite EHR/EMR practice management software helps administrators and admin process by providing a robust system, which is easy to setup & configure. It gives them complete control in the minimum infrastructure changes and it also provides complete backup for support purposes.

Secure and encrypted Data.

Good access control.

Less infrastructure required.

Easy to setup, highly configurable.

Backed by prompt support.

End of Day Reports, Monthly reports, Aging reports, Statistical reports for Authorities, financial reports, consent forms are all part of the system.

Minimal infrastructure with higher efficiency
Easy and streamline access control

Saves time & relieves pressure of filing patient records
Doing all tasks ontime, more time assisting the patient.

Patients

Access your health records from our secure Customer Health Portal. Have your diagnosis & prescription and vaccination data online through our encrypted platform.

No headache of entering this data by yourselves as this is automatically fed through the Unite App that the Doctor users. Interact with your health care provider online. Be able to book your appointments through our portal.